
After several months of lockdown, KIH is ready to re-open.
Having as our top priority the health and safety of both our guests and our personnel, we shall implement all mandatory measures for the protection from COVID-19 as they have been protocoled by the Greek government.
Our general guiding principles are:
- Lower occupancy in order to avoid overcrowds
- Intensified cleaning and disinfection of all spaces
- Disinfectant dispensers around the hotel
- Doctor on call on a 24/7 basis, as needed
- Facemasks and gloves available to our guests for use, while in the hotel
- Training of our staff
- Only clients with booked reservations will enter in the hotel
- We want to reassure you, that all proper measures will be taken and we are looking forward to welcome you to KIH
STAFF
- All staff have been properly trained on dealing with the prevention of Covid-19
- All staff will follow proper social distancing and personal hygiene policies
- The management will monitor carefully any updates from the local authorities and will implement them as necessary.
PUBLIC AREAS
- Strict cleaning procedures and disinfection of all public areas
- Rearrangement of furniture to ensure proper social distancing
- Antiseptic distributors around all public areas
- Marked reminders on protection and prevention measures
FRONT DESK
- In accordance with physical distancing, all guests should maintain a distance of 2 meters from each other. Our lobbies have been marked accordingly.
- In order to give us time to prepare all rooms in accordance with strict disinfecting guidelines, check out time will be at 11.00 a.m. and check-in at 15.00
- Upon check-in guests written instructions on measures will be provided
- Porterage at the moment is not allowed.
- A proper antiseptic containing a minimum of 70% alcohol will be available at the Front Desk.
- Front Office employees will work behind a plexiglass separator & they will wear facemasks.
- All keys, cards, and multiple-use items shall be disinfected
- Facemasks and gloves will be available upon request.
- The Front Desk will be disinfected on a continuous basis.
- For the purpose of speeding up the check-in process, the hotel may contact you prior to your arrival for your individual information (name, passport number, nationality, residence address etc.)
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ACCOMMODATION
- Complete disinfection of rooms upon departure of guests. The process will be repeated prior to next guests’ arrival, using proper disinfection materials. All materials used are non-toxic and allergy tested
- Meticulous cleaning of rooms upon departure, with emphasis on “difficult”points (doorknobs, switches, remote control, telephone, bathroom etc.)
- Proper fresh air ventilation of rooms upon departure of guests
RESTAURANT AND BAR
- Hand sanitizer dispensers available at restaurant and bar areas
- Strict personal hygiene policies for our staff
- Restaurant and bar areas have been re-designed to reflect appropriate distancing
WE ASK FOR OUR GUESTS TO
- Maintain social distancing
- Wash and disinfect hands frequently
- Avoid touching eyes-face-nose.
- Cover mouth and nose when sneezing or coughing
- Stay in the room and contact reception if you do not feel well
- Follow and respect the floor markings specifically designed to avoid coming into contact with other quests.
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